Carol Robinson - Substitute Teacher K-12 Resume Simple
A highly motivated, results-driven, and organized professional with over 10 years of experience in the areas of operations, and compliance.
  • manager, netsuite, management, operations, credit, invoice, reports
  • planning, analytical, sharepoint, insight, implementation, research, metrics, contracts, adjustments, analysis
  • 2017-12-252017-12-25

    Substitute Teacher K-12

    M&T Bank

    • Create and maintain invoice reports in Oracle for all credit Manager and customers. Process and reconcile customer accounts in NetSuite.
    • Assist management in the day to day operations of the company. Maintain and update all records. Ensure that all information is properly recorded.
    • Communicate with customers to resolve issues and ensure timely payment of invoices. Prepare and process billing for all client accounts.
    • Provide support to the business unit to ensure that all processes are in place. (i.T.a/R, A/P, A/R, payroll, etc.
    • Provide support to the sales team in order to maintain a high level of customer satisfaction. Also, responsible for the maintenance of all customer files.
    • Work with sales team to ensure that all new products are being met. I have been able to build a strong relationship with the client.
  • 2017-12-252017-12-25

    Sales Operations Analyst


    • Manage and provide insight on key performance indicators, including: sales, margin, price, volume, mix, and product mix, and market share.
    • Lead the development of the annual budget and quarterly forecast process, including the creation of the annual operating plan, and the implementation of the new analytical tool.
    • Provides support to the sales team by providing financial analytics and modeling, and analysis of the impact of new product adjustments.
    • Create and maintain SharePoint site for all contracts, including planning, tracking, and monitoring of metrics. Track and report on the status of the client.
    • Work with the research department to develop and implement new processes to improve efficiency. Provide support to the sales team.


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