Provides direction and coaching to staff, Associate Directors, and operations personnel to ensure customer service and security are maintained.
Responsible for training and mentoring new employees in the company. In addition, I was promoted to the marketing team in the area.
Maintain a positive relationship with the management team and the organization to ensure the success of the department. Participate in the development of a strategic plan for the facility.
Earned reputation for excellence in customer service, problem solving, and organizational skills. Commended for maintaining a high degree of accuracy and accountability.
Maintain and manage all aspects of the practice and the financial and operational functions of the department. Assist with the development of the annual budget.
Provide guidance and direction to the staff on the job performance and expectations. Work with the Director of the department to ensure that the facility is in alignment with the needs of the company.
Maintain a positive and efficient work environment, including hiring, coaching, and counseling of all staff members. As a member of the medical team, I am responsible for maintaining a clean and safe environment.
Performs all communication skills in the computer system, including data entry, and other related tasks. Works with the Director of the department to ensure that the resident needs are met.
Maintain a professional and organized environment by scheduling and training students and staff. I am also trained in the use of Microsoft Word, Excel, and power point.
Provide excellent communication skills to the families and the residents in the hospital. Assist with the transition of care to the facility.
Perform all tasks with a strong emphasis on communication skills and use of electronic medical records. (EPIC).
Worked in a team environment with a multi-disciplinary team, including: communication, computer skills, and organizational skills.